The perfect precursor or alternative to the Chartered Management Institute courses.  The Next Level Management and Leadership programme is designed for current and aspiring managers and leaders who want to strengthen their leadership, communication and decision‑making skills. 

The course blends theory with practical tools, enabling leaders to build confident teams, enhance communication, and create a positive, safe and consistent working environment. 

Next Level's Public Speaking and Presenting course will equip participants with practical techniques and a confident mindset to deliver impactful and persuasive presentations to any audience. Participants will have the opportunity to practise and refine their public speaking skills in a supportive environment. 

This course equips participants with a clear, practical, and repeatable framework for running interviews that are consistent, fair, and genuinely insightful. By the end, attendees will feel more confident in their ability to identify strong candidates, make balanced hiring decisions, and continuously refine their interviewing approach. 

This course builds the emotional intelligence skills that strengthen everyday workplace dynamics, helping professionals recognise their triggers, stay composed under pressure, and communicate in ways that prevent conflict and build trust. Through practical tools, real‑world scenarios, and frameworks like Transactional Analysis, participants learn to shift interactions into constructive Adult‑to‑Adult dialogue while developing empathy and awareness of different working styles. The programme equips teams with simple, actionable strategies—such as reset routines, team agreements, and supportive feedback—to enhance collaboration, psychological safety, and overall workplace wellbeing. 

This practical and engaging course provides managers with the knowledge and confidence to lead inclusive teams and uphold organisational and legal responsibilities relating to Equality, Diversity and Inclusion (EDI).  The session blends legal context, organisational expectations, leadership behaviours and practical strategies for managing teams with varying levels of commitment to EDI. Participants will leave with a clear understanding of how to model inclusive practice and support a culture where all colleagues and stakeholders feel valued.

Better Conversations in the Workplace fosters constructive dialogue, conflict resolution and improved communication, both within the organisation and with your customers. This programme is designed to create a workplace where conversations flow smoothly, ideas are shared openly, and everyone feels heard.